Privacy Policy

1. Who we are

This Privacy Policy applies to the official TAEKMO website (taekmo-official.com), the TAEKMO Solar mobile app, and related contact or verification tools operated for TAEKMO / Talesun channel communications.

For privacy questions, contact us at Nibrass.zaman@talesun.com or +92 323 3336633.

2. Information we collect

We may collect information you provide directly and limited technical data needed to operate the site and app.

• Contact details you submit (name, email, phone, company, message content).
• Newsletter email addresses when you subscribe.
• Product numbers or scan data you enter for authenticity verification.
• Basic device and usage data (app version, device type, crash/diagnostic signals where enabled).
• Approximate technical logs such as IP address, browser type, and pages viewed on the website.

3. How we use information

We use personal and technical information only for legitimate business purposes related to TAEKMO products and support.

• Respond to inquiries and sales or support requests.
• Send newsletter updates you opted into.
• Operate product authenticity verification.
• Improve website/app performance, security, and content.
• Comply with legal or regulatory obligations where required.

4. Sharing of information

We do not sell your personal information. We may share data with trusted service providers who help us host email, analytics, hosting, or verification systems, and only as needed to perform those services. We may also disclose information if required by law or to protect rights, safety, and integrity of TAEKMO, users, or the public.

5. Cookies and similar technologies

Our website may use cookies or similar technologies for essential functionality, preferences, and aggregated analytics. You can control cookies through your browser settings. Disabling cookies may affect some site features.

6. Data retention and security

We retain information only as long as needed for the purposes described above, or as required by law. We apply reasonable administrative and technical safeguards; however, no method of transmission or storage is completely secure.

7. Your choices

You may request access, correction, or deletion of personal information we hold about you, subject to applicable law and legitimate business retention needs. You can unsubscribe from marketing emails using the link in those messages or by contacting us.

8. Children

Our services are intended for business and adult users. We do not knowingly collect personal information from children under 16.

9. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the website or app after changes means you accept the updated policy.